INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What coffee machines do you offer, and which brands do you carry?

We offer a wide range of coffee machines for both home and commercial use. Our brands include La Marzocco, Mazzer, Ikawa, Modbar, Marco Boiler and etc.

How do I choose the right coffee machine for my needs?

Our team can guide you based on your usage, budget, and brewing preferences. Contact us for a consultation.

Do you offer equipment for both home and commercial use?

Yes, we provide coffee equipment tailored to both personal and professional settings.

Are your products covered under warranty?

Yes, all new equipment comes with a manufacturer’s warranty. The terms may vary by brand.

Order and Shipping FAQs

How can I place an order?

Orders can be placed via our website, email, or reach out to our sales contact.

What are your payment options?

We accept various payment methods, including credit cards, bank transfers, and PayNow.

Do you offer free shipping?

Free shipping is available for orders above a certain amount. Contact us for details.

How long does delivery take?

Delivery usually takes 3–5 business days within Singapore. For international orders, it may vary.

Can I track my order?

Yes, once your order is shipped, we’ll provide a tracking link.

Are international shipping options available?

Yes, we ship internationally. Shipping fees and delivery times vary by destination.

Maintenance and Service FAQs

Do you provide maintenance or repair services for coffee machines?

Yes, our team specializes in maintenance and repair services for all the brands we carry.

How often should I service my coffee machine?

Regular servicing is recommended every 6–12 months, depending on usage.

Can I purchase spare parts from you?

Yes, we stock a wide range of spare parts for all our supported brands.

Do you offer training on how to use and maintain the equipment?

Yes, we provide training sessions for both individuals and businesses to help you get the most out of your equipment.

What should I do if my coffee machine stops working?

Contact our service team immediately. We’ll guide you through troubleshooting or arrange for a repair.

Contact Us

Book Your Service Appointment

Fill out the form below to schedule a visit from our certified technicians. For urgent assistance, call us directly at +65 8283 0103 - we’re here to help!